A family member is defined as either Father, Mother, Son, Daughter, Brother or Sister. An ID proof and address proof document is required to be submitted to the Indane Gas distributorship at the time of transfer. The declaration form has to be filled out and duly signed by both the the Transferor and the Transferee. This form should then be submitted to the distributor.
A valid LPG connection held in the proper manner with all KYC documents in place can be transferred by a citizen to a person outside his or her family. An ID proof and address proof document must also be submitted at the time of transferring the connection for the distributor’s records and to maintain legality in the transaction. Both the Transferor and Transferee have to sign the declaration form.
If a person holds an SV and equipment from a particular distributor but a letter of consent cannot be acquired from the Transferor for whatever reason, the connection can still be transferred. The Transferee need only fill out and duly sign the declaration form and submit the required ID and address proof.
The next of kin/legal heir of an LPG consumer can have the connection transferred to his/her name in the unfortunate event of the death of the original connection holder. In order to transfer the connection on these grounds, a death certificate and KYC documents must be submitted to the distributor.
In case consumer’s name/surname /spelling of name, surname was wrong or to be changed then the KYC form has to be submitted
If you are shifting your residence to another location in the same or nearby area (In our supply area) following document are required:
If you are shifting your residence to another location in the same city, following document are required :
If you are shifting your residence to a new location in a different city /state, Cylinder(s) & Regulator should be returned to the distributor. Following documents are required:
Submit the following documents:
Consumer must insist on a mandatory inspection of the LPG installation once in 2 years by the trained mechanic. This service is available on payment of the requisite charges approved by Oil Marketing Companies. This will help in safe up keep of the domestic LPG installation.
In case of replacement for loss of cylinder/regulator, an Undertaking from the customer is to be given on plain paper to the distributor along with the blue book .
Replacement of lost/defective Cylinders/Regulators can be done in the following cases:
Cylinders:
Regulators: