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VIA IVRS : While using the system for the first time dial 9088324365 from your landline / mobile and proceed with the following steps as guided by voice response. Select the language options —> enter the phone number of you distributor with STD code (03324002222)—> enter your consumer number —> select from the options for booking refill —> the system would provide you the reference for refill booking besides prompting you for registering your phone number.
For future booking, registered users can dial 9088324365 from the registered phone number and select an option through the interactive mode for a) refill booking or b) registering complaint or c) for status of the previous booking. If refill booking is opted for, the system would respond with the reference number for refill booking.
VIA SMS : Once a customer registers his / her mobile number, subsequent refill bookings can be made by sending an SMS < IOC > to the same mobile number (9088324365)
Online Refill booking & payment: Book your refill anytime 24X7 Facility available only for registered consumers. Registrar through www.indane.co.in
